Pet Lover Be very careful when ordering this token. I ordered 5 for my beloved pet, they are lasered & can only be read if you hold at a certain angle in the perfect light. Photo is very misleading. Very poor customer service, I had to make numerous phone calls to be told to read the small print that states the sample is darkened. I was told to use a marker to darken the printing. They only offered me a credit on a future order since they are not returnable !!!