Paid for Rush Shipping and Didn't Get it Rushed - PMALL Didn't Reply By
Shopper (Oskaloosa, KS) - October 21, 2019
I have ordered lots of items from PMall with no issues, but this last time, I ordered this pillow for my dad's 60th birthday and paid for Rush shipping (extra $18 dollars). It didn't show up until 4 or 5 days later...after my dad's birthday. When I emailed PMall to ask about this and request a refund on the shipping, I got NO RESPONSE.
Dissatisfied with this purchase process. My prior purchases have turned out great, but I think this was the first time using Rush shipping. The pillow itself was as expected, the shipping/distribution was not.